The defining feature of the Nintendo Switch is its portability, but if the console is unable to charge, this feature becomes useless. There are several potential reasons why a Nintendo Switch may not be charging, such as a faulty AC adapter that directly impacts the console’s ability to maintain a charge for portable use. Another issue could arise from using a third-party charger, causing the Switch to struggle with charging efficiency or even failing to recognize the charger’s connection.
To assist you in troubleshooting the most common charging issues with your Nintendo Switch, we have compiled a guide through this article. Our aim is to help you identify and solve the root cause of the problem, enabling you to get back to enjoying the best Nintendo Switch games on the go.
First important step
Before proceeding, gather your Nintendo Switch console, dock, and AC adapter. To prevent any potential software-related issues, ensure that you have downloaded the most recent firmware update for your Nintendo Switch.
To download the update, ensure that your Switch is connected to the internet. Navigate to the ‘System’ submenu located in the System Settings menu. From there, select ‘System Update’ and wait for the console to reboot.
Reset AC adapter
To troubleshoot charging issues with your Nintendo Switch, begin by checking the functionality of your console’s AC adapter.
Ensure that your Switch is completely powered off. Then, disconnect the AC adapter from both the mains and the USB-C connector attached to the console. Allow the adapter to remain unplugged for approximately 30 seconds. During this time, inspect it for any physical damage such as cuts, scrapes, or loose wiring. If such damage is detected, consider purchasing a replacement adapter from Nintendo’s official store.
Once the adapter has remained unplugged for the allotted time, reconnect it to the mains. Instead of attaching it to the console’s dock, connect the USB-C directly to the handheld. If the Switch battery icon appears on the screen of the handheld device, leave the adapter connected to the console. After three to four hours (the typical time required for a full charge from empty), check the console to confirm successful charging.
Hard reset the console
If your Nintendo Switch still isn’t charging after attempting the initial troubleshooting steps, a hard reset of the console may be necessary to ensure proper functionality. Begin by holding down the Power button on the handheld device for approximately 12 seconds. The Power button is located on the top-left of the console next to the volume control buttons, and this process is applicable to all Nintendo Switch models including the OLED and Lite. Once 12 seconds have passed, release the Power button and press it once again. This should initiate a reboot of the Switch and power on the console. If your console successfully powers on, attempt to connect the charger’s USB-C port to the handheld once more.
Don’t use third-party chargers
One advantage of the Nintendo Switch’s USB-C port is its compatibility with a wider range of charging products. Third-party Switch chargers are often more affordable than the official AC adapter priced at $29.99 / £27.99 and may even promise faster charging.
However, opting for a cheaper third-party charger may come with some risks. Cheaper materials or lack of compatibility may result in inefficient charging or failure to charge at all. While using a third-party charger won’t damage your Switch, it’s best to avoid using a USB-A to USB-C cable as most don’t support power transfer to the console. This means that USB-A to USB-C cables are not the most efficient way to charge up your Switch.
Contact the Nintendo support
If you’ve tried all the solutions suggested above and your Nintendo Switch still isn’t charging, the final option is to visit Nintendo’s official repairs page. Keep in mind that new Nintendo Switch consoles come with a 12-month warranty, and Nintendo’s repair service can handle a wide range of issues, including charging problems.
However, only consider this as a last resort after attempting all the other fixes presented in this guide. If you do choose to use the repair service, you’ll need to send your Switch to Nintendo, which means you’ll be without the console for some time. If none of the previous steps have resolved the issue, it’s possible that there’s a problem with the console itself, and Nintendo’s official repair service can help you address it.
At the End
In short, a Nintendo Switch not charging can be a frustrating issue to deal with, but there are several solutions you can try before resorting to sending the console for repairs. From resetting the AC adapter to performing a hard reset of the console, these troubleshooting steps can help you identify and fix the root cause of the problem. Remember to avoid using third-party chargers and cables that may cause inefficient charging or even damage your Switch. If all else fails, contacting Nintendo’s official repairs page is your final option. With these tips, you can get back to enjoying your favorite Nintendo Switch games on the go.